Our customer service levels are without doubt the most important aspect of this whole operation. Our aim put very simply is to provide you with the best service levels that can be experienced within the Channel Islands.
We have looked to explain on various pages what those levels involve and we eagerly await feedback and communication relating to your MyPad experience. Please keep in touch.
You can contact us through any of the following:
We are available on line via info@mypadci.com 24 hours a day, 7 days a week.
Our customer service line is 01534 510742 and we operate 9am – 5pm weekdays, however, if the line is engaged you may be transferred or requested to leave a message.
<div class="dynamic-checkout__content" id="dynamic-checkout-cart" data-shopify="dynamic-checkout-cart"> <shopify-accelerated-checkout-cart wallet-configs="[{"supports_subs":true,"supports_def_opts":false,"name":"shop_pay","wallet_params":{"shopId":71103676728,"merchantName":"MyPad CI","personalized":true}}]" access-token="beef2ef2d08f1911392c989cd7f75105" buyer-country="GB" buyer-locale="en" buyer-currency="GBP" shop-id="71103676728" cart-id="3b5f1edfcb61b9df14643c4f851b6e28" enabled-flags="["d6d12da0","32a68cd0","a1c7ccbe","ce346acf","c0874428"]" > <div class="wallet-button-wrapper"> <ul class='wallet-cart-grid wallet-cart-grid--skeleton' role="list" data-shopify-buttoncontainer="true"> <li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li> </ul> </div> </shopify-accelerated-checkout-cart> <small id="shopify-buyer-consent" class="hidden" aria-hidden="true" data-consent-type="subscription"> One or more of the items in your cart is a deferred, subscription, or recurring purchase. By continuing, I agree to the <span id="shopify-subscription-policy-button">cancellation policy</span> and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted. </small> </div>
